We are having HP Data Protector for taking backup of servers and Databases but while trying to install the HPDP client on the new server getting the below error, Setup cannot continue, Installation of Data Protector Core packet failed.
The omnisetup.sh script didn’t finish last time
Client still has to be installed. (omnicf integ da ma sap)
The omnisetup.sh script can now continue the unfinished installation
or it can ignore the saved state and start a new one.
If you choose to ignore, the script will erase the saved state
and will process only the command line options
Do you want to continue the unfinished installation? (Y/n)
Resuming (using possible CLI options)…
No Data Protector software detected on the target system.
Packets going to be (re)installed: omnicf integ da ma sap
Installing Core (omnicf)…
Setup cannot continue, Installation of Data Protector Core packet failed.
Solution to fix Setup cannot continue, Installation of Data Protector Core packet failed error:
In order to fix this issue, Need to check Core-sd.log and swagent.log.
======= 03/04/17 17:55:52 IST BEGIN swinstall SESSION
* Session started for user “root@expertisenpuru”.
* Beginning Selection
* Target connection succeeded for “expertisenpuru:/”.
* “expertisenpuru:/tmp/omni_tmp/packet”: Cannot open the logfile on
this target or source. Possibly the media is read-only or
there is a permission problem. Check the daemon logfile and
“/var/tmp/swagent.log” on this host for more information.
* Source: /tmp/omni_tmp/packet
* Targets: expertisenpuru:/
* Software selections:
* Selection succeeded.
* Beginning Analysis and Execution
* Session selections have been saved in the file
* “expertisenpuru:/”: There will be no attempt to mount filesystems
that appear in the filesystem table.
* The execution phase succeeded for “expertisenpuru:/”.
* Analysis and Execution succeeded.
NOTE: More information may be found in the agent logfile using the
command “swjob -a log expertisenpuru-0054 @ expertisenpuru:/”.
======= 03/04/17 17:56:02 IST END swinstall SESSION (non-interactive)
As per the above Core-sd.log, it not able to open the logfile on this target or source due to the media is read-only or there is a permission problem. Need to check the daemon logfile and “/var/tmp/swagent.log”
Below is the error found in swagent.log:
ERROR: Access denied to root@expertisenpuru to start agent on
unregistered depot “/tmp/omni_tmp/packet”. No (i)nsert
permission on host. Sat, Mar 4, 2017 05:54:21 PM IST
* Agent pid=9737 completed. Sat, Mar 4, 2017 05:54:21 PM IST
As per the above logs the logfile is not able to open due to read-only media or permission problem. Need to restart the software agent to fix this issue.
Execute below command to restart the swagent:
# swagentd -r
After restarting the swagent, we have successfully install the HP Data Protector Client. And the Setup cannot continue, Installation of Data Protector Core packet failed issue is resolved.